Information for customers
Payment
Every payment is confirmed with a receipt or invoice
Card payment (Visa, Mastercard, Maestro)
Apple Pay / Google Pay
Cash on in-store pickup
Bank transfer
Cash on delivery - across Czechia
Every payment is confirmed with a receipt or invoice.
Payment information
We accept card payments (Visa, Mastercard), cash in the shop, bank transfer, Apple Pay and Google Pay. Online orders can be paid when you place the order or at in-store pickup.
Yes. At the AG Store shop (OC Luka Living) we accept cash in CZK and card payments.
Yes. You can pay for the order online when you complete the purchase, or by card or cash at in-store pickup.
Yes. We support Apple Pay and Google Pay for online payments and in the shop (at the terminal).
Yes. Payments go through a secure payment gateway. We do not process or store card details in our systems.
After you complete the order you receive a tax document by email. For in-store pickup we issue a receipt in the shop.
When a return is approved we refund the money the same way the order was paid - usually within a few business days after we receive the goods back.
Customer support
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Use our knowledge base or ask us directly
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