Information for customers

Delivery

Delivery across Czechia

We deliver devices across Czechia with PPL (99 Kč).

Delivery time: 2-4 business days.
Dispatch: the same day (if you order by 16:00).

Every parcel is insured and has a tracking number. Devices are packed in a protective kit.

You can collect your order as soon as it is confirmed. The device will be prepared in advance.

After you complete the order we pack the goods and hand them to the carrier. In-stock items are usually shipped the same day (orders placed by 16:00). After dispatch you receive a tracking number. See also Payment.
We deliver across the Czech Republic via PPL. Shipping costs 99 Kč. Every parcel is insured and has tracking. Free in-store pickup at the shop - OC Luka Living (Mukařovského 2590, Prague 13).
Yes. Courier delivery in Prague can be arranged - we confirm the details and timing when you order, or at info@agstore.cz.
Standard PPL shipping within the Czech Republic costs 99 Kč. In-store pickup at OC Luka Living is free.
Yes. Cash on delivery is available with PPL shipping. For in-store pickup you pay in cash or by card at the shop. More about payment methods.
Delivery usually takes 2-4 business days. The exact timing is shown when you complete the order in the cart.
After dispatch you receive an email or SMS link with a PPL tracking number. Questions: info@agstore.cz.
Check the tracking first. If the parcel is stuck or lost, write to info@agstore.cz or call +420 774 061 317 - we will help with the carrier.

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