Where to Buy an iPhone in Prague Without Risk: Store, Warranty and In-Person Check
A safe iPhone purchase in Prague rests on an in-person check, a written warranty and a clearly described condition. See how it works at AG Store in Prague 13 by Luka metro.
A safe iPhone purchase in Prague comes down to three things: an in-person check right in the store, a written warranty and a clearly described device condition. At AG Store in Prague 13 (Mukařovského 2590, Luka metro station, line B) you can inspect and try every iPhone before you pay, daily from 10:00 to 19:00. We sell only open-box, like-new and used iPhones, every one comes with a 12-month warranty, and purchases include exchange or return within 14 days under the terms and conditions. You can find the current offer in the iPhone catalog, and the meaning of each condition is explained on the device conditions page.
Quick summary: 5 things that decide a safe purchase
- A physical store with an address. You know where to go back if there is a problem.
- In-person check before payment. Display, cameras, speakers, Face ID, charging.
- Written warranty. Clear length and terms, not just a verbal promise.
- Precisely described condition. Open-box, like-new, or used grade A, B, C.
- A clean device. No iCloud lock, with a verified battery and confirmed model identification.
Why in Prague it is better to buy an iPhone in person than through a classified ad
Online ads tempt you with a low price, but the buyer carries the risk. You do not know who is selling the phone, what condition it is really in, or whom to turn to a week later when it stops working.
A store with a fixed address greatly reduces this risk. You pick up the phone, turn it on, go through the settings and decide on the spot. A more detailed inspection procedure is in our in-person pickup checklist.
How AG Store in Prague 13 handles it
We are a specialized Apple device shop. We are not an official Apple Store or an authorized service center. In return, we have our own warranty and our own check of every single unit.
- Address: Mukařovského 2590, 155 00 Praha 13, a few minutes from Luka metro (line B).
- Opening hours: daily 10:00-19:00.
- Warranty: 12-month AG Store warranty on all devices we sell, open-box and used alike. Details on the warranty page.
- Exchange and return: within 14 days under the terms and conditions.
- In-person pickup in Prague: free. Outside Prague we ship via PPL CZ.
Which iPhone condition to choose
We offer only open-box, like-new and used phones. We do not sell sealed brand-new units. Condition determines both price and appearance, so choose it consciously.
| Condition | What it looks like | Battery | Who it is for |
|---|---|---|---|
| Open-box | Packaging opened, phone unused and not activated, like new | 100 % | Anyone who wants the closest experience to a new phone |
| Like-new | Like new, minimal signs of use | 100 % | Anyone who wants an almost new unit at a lower price |
| Used A / B / C | Cosmetic wear depending on the grade | usually above 80 % | Anyone looking for the best value for money |
The exact differences between grades A, B and C are described on the device conditions page. If you are not sure which condition pays off for you, compare them in the article on which iPhone condition to choose.
Checklist: what to check in the store before paying
- Inspect the display at maximum brightness, looking for dead pixels and tint.
- Try the front and rear cameras, the flash and the microphone.
- Test Face ID or Touch ID and touch response in the corners of the display.
- Check the battery capacity in Settings and compare it with the condition description.
- Verify the model and storage in Settings, not just by the box.
- Ask about iCloud and Activation Lock. The phone must be signed out of any previous owner's account.
- Ask for the warranty terms in writing.
How to verify the lock is covered in a separate guide to checking iCloud and Activation Lock.
What to watch out for when buying elsewhere
- A price well below the market with no explanation of condition or origin.
- The seller refuses to meet in person and pushes for payment in advance.
- A vague description such as "nice condition" with no specific battery health or defects.
- No warranty or only a verbal promise.
- The serial number or IMEI cannot be verified.
A common trap in ads is described in the article on how to spot a fraudulent iPhone ad.
You can trade in your old iPhone right away
If you already have an older phone at home, you do not have to leave it in a drawer. Through trade-in you can use it as part of the payment for another unit. If you just want to sell it, use our buyback. Before your visit, back up your data and sign out of iCloud.
How to proceed step by step
- Browse the iPhone catalog and choose a model, storage and condition.
- Call +420 774 061 317 or write to info@agstore.cz to confirm availability.
- Come to Mukařovského 2590, Praha 13, Luka metro, daily 10:00-19:00.
- Inspect and try the phone using the checklist.
- With your purchase you get a 12-month warranty and are entitled to exchange or return within 14 days under the terms.
Frequently asked questions
Is every iPhone you sell new?
No. We sell open-box, like-new and used iPhones. We do not offer sealed brand-new units.
Can I try the phone before buying?
Yes, an in-person check in the store is the core of our approach. You can inspect and test the phone before you pay.
How long is the warranty?
We give a 12-month AG Store warranty on all devices we sell.